TERMS & CONDITIONS

 

COVID-19 UPDATED POLICY
-No extra people or pets allowed inside procedure room once consultation and service begins.
-Masks are required to enter and receive services.
-Hand washing will be required upon entering.
-Please do not schedule if you are feeling ill. If you are currently scheduled and are feeling ill, please contact us as soon as possible to reschedule.
-If you show symptoms of being ill, (i.e cough, runny nose) you will not be serviced and will be charged a cancellation fee.
(If you test positive for COVID-19, you must wait 2 weeks after being tested in order to schedule and be serviced.)

New Clients

* CONSULTATION FORMS ARE TO BE FILLED OUT FOR ALL NEW CLIENTS!

Deposits

* Deposits are credited towards your procedure & are NON-REFUNDABLE under any circumstance.

Rescheduling/Cancellations:
* 24 hour notice is required. Failure to do so will result in charge of 30% of the service scheduled.

Tardiness:
* There is a 10 minute grace period after your scheduled appointment time. If you are 10 minutes late, your appointment will be canceled. Cancelations due to tardiness will also result in a charge of 30% of the service scheduled.

No Shows:
* You will lose the deposit and a new service fee will be required in FULL to reschedule for all appointments the first time. If a second no show occurs, you will lose 100% of your service fee and you will no longer be able to book with Luminous Wax and Esthetics in the future.

By booking with Luminous Wax and Esthetics, you agree that you have read the above terms and the information in full on www.LuminousWaxandEsthetics.com You also agree and understand that the procedure and results CANNOT be guaranteed.